Frequently Asked Questions
Everything you need to know about our fresh gourmet selections.
How do you ensure the freshness of your food products during transit?
We use temperature-controlled packaging and insulated liners combined with ice packs to ensure your items stay fresh from our warehouse to your doorstep.
What is the typical shipping timeframe for my order?
Orders are processed within 24 hours. Depending on your location, standard shipping takes 2-4 business days, while express options are available for next-day delivery.
Can I return food items if I change my mind?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer options for specific dietary requirements?
Yes, Milld Store carries a wide range of organic, gluten-free, vegan, and nut-free products. You can use our website filters to shop by your specific dietary needs.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my delivery?
Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.