Returns & Exchanges
At Milld Store, we prioritize the freshness and quality of our gourmet food products. If your order arrives damaged or does not meet our quality standards, we offer a 14-day return window for unopened and non-perishable items.
Initiate Your Request
Contact our customer support team within 48 hours of delivery for perishable items or 14 days for dry goods to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all safety seals remain intact and including a copy of your original receipt or order confirmation.
Ship the Items
Affix the provided shipping label or send the package to our distribution center using a tracked shipping service to ensure your return reaches us safely.
Quality Inspection and Refund
Once our team inspects the returned products for quality compliance, we will process your refund or exchange back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing